9616 188 Street, Surrey BCAuthorized SDLG Dealer140+ machines in stock
Client rental onboarding

Open your account.
Rent with confidence.

Everything it takes to rent from Northland, in one place: how it works, the two documents you’ll sign, and a credit application you can finish in about 15 minutes.

The two documents

One agreement. A contract for every rental.

The Rental Agreement is your standing relationship with Northland: insurance, care of the machine, payment, what happens if something goes wrong. You sign it once, when your account opens.

A Rental Contract is issued for each rental: which machine, what rate, which dates, where it’s going. Returning clients get a new one every time. Both together are the whole deal.

One Rental Agreement, a Rental Contract for each rentalThe Rental Agreement is signed once when your account opens. Every rental after that gets its own Rental Contract, which sits under the agreement.RENTAL AGREEMENTSigned once · all rentalsRENTAL CONTRACT 01Excavator · 2 weeksRENTAL CONTRACT 02Skid steer · 3 daysRENTAL CONTRACT 03Loader · 4 monthsOne per rental · unit, rates, dates
Before you start

Have these ready.

With these on hand, the application takes about 15 minutes. You can stop and come back: your answers save on your device.

Start the application
  • EveryoneTwo government photo IDsFor example a driver’s licence and a passport. A clear phone photo of each is fine.
  • EveryoneCertificate of insuranceNaming Northland as loss payee and additional insured. Upload it, or give us your broker’s email.
  • EveryoneA credit card for depositsYou give us the cardholder name, card type, expiry and last 4 digits. We call to take the full number.
  • CompaniesIncorporation documentsYour Notice of Articles or certificate of incorporation.
  • New clientsThree trade referencesSuppliers or rental companies you have accounts with: company, contact and phone number.
  • New clientsOwner detailsName and home address for up to two owners or directors, plus consent to a credit check. We never ask for a SIN.
From application to first rental

Four stages, no surprises.

  1. 01Once

    Open your rental account

    New clients apply once, online. You get one master Rental Agreement that covers every rental after this one.

  2. 02Approval

    We review and approve

    We check every document, call your references and confirm your insurance. We don’t rent to new clients until everything is in, so a complete application is the quickest one.

  3. 03Each rental

    Your Rental Contract

    Every rental gets its own Rental Contract: the machine, the rates, the dates and the delivery details. Returning clients get a new one each time.

  4. 04Delivery

    Delivery or pickup

    We arrange towing to your site. Allow one to two business days to book a truck. After-hours pickup can be arranged ahead of time.

The full walkthrough, step by step →
Straight answers

Onboarding questions.

Usually one to two business days once everything is in. The hold-ups are almost always the insurance certificate and references we can’t reach. Upload the certificate, or give us your broker’s email, and tell your references to expect our call.

No. You sign the Rental Agreement once. After that, each rental is just a Rental Contract for that machine and those dates, which you sign by email link.

Yes, through the shorter returning-client path. We need your signature on the current Rental Agreement and up-to-date ID and insurance, but no new references or credit check.

Yes. Choose "Individual" when you apply. The agreement is written in your own name, and you still need ID, a card for the deposit, and proof of insurance.

Because the safest card number is the one that’s never stored. You sign the authorization online and give us the last 4 digits. We call to take the full number and key it straight into the payment terminal. It’s never written down, emailed or saved in any system.

Straight from your browser to Northland’s rental management system over an encrypted connection. It isn’t emailed, and it doesn’t pass through any form service. ID and insurance documents are kept with restricted staff access, and we use your information only to evaluate and run your account.

Commercial general liability of at least $2,000,000, third-party liability of at least $2,000,000 ($5,000,000 with hazardous materials), and collision and comprehensive cover for the machine’s value, with Northland named as loss payee and additional insured. Your broker will know exactly what that means. If you’re not sure you have it, choose "I need help" and we’ll talk it through.

Mark it “send it later” and finish the application anyway. After you submit, we email you a secure link to upload whatever’s missing. It works on your phone and stays open for 14 days. If your broker is sending the insurance certificate, we email them their own link. We can’t approve the account until everything’s in.

Yes. Your answers save on this device as you go. Uploaded documents are kept for 48 hours, so if you come back later than that, you’ll be asked to upload them again.

Yes. You agree to sign electronically. We record your signature with the date, time and the exact version of the agreement you signed, then email you a PDF copy.

Ready when you are.
Apply in about 15 minutes.